To the Owner,
First, I need to apologize for my tardiness in this matter. But I would like to thank you and your staff for the beautiful bouquets that were delivered. My wife and I really enjoyed them. I am an out of state customer that you went out of your way to satisfy. It is not often that you find someone willing to go out of their way to provide real customer service these days. Thanks again and I would like to continue to do business with you but will understand if it is not feasible. Again thanks.
James K. Gar****
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Helen Wertz
Phone: 914-***-****1
E-mail: *******@******.edu
Julie
Many thanks for the arrangement for my Mother. She left the hospital yesterday and was still singing the praises of it. (She was especially captured by the butterflys on top!)
The good news is that there is not evan a hint of cancer. She's about a 30 year survivor, but it has taken its toll. This time it was more of a secondary issue due to past aggressive cancer treatments. And advancing age (a young 79).
When we first started "doing" flowers for her, I had no idea how much she would take to them. It's also funny that the first time she guessed that they were sent by a cousin of mine (we always sign of "us".). She's been carrying on about how your folks seem to outdo yourselves each time! So, once again, thanks. It was really helpful to be able to call and know that all would be taken care of.
Best wishes,
Last week I ordered a large Princess basket designed by Julie to Mary Schult***, on Ocean Drive in Ft. Lauderdale for her 69th birthday. She and her sister couldn't get over how beautiful it was, To quote her thank you letter to me, she said, Judy (her sister) and I stared open mouthed at this large beautiful arrangement of flowers. Thank you for my 'Oh, My God' bouquet!" I, too, would like to thank you very much for creating such a wonderful and beautiful arrangement. Your picture of the arrangement in your catalog does not do justice to the work of art you created and the happiness you brought to a special lady on her birthday. Know that I will be ordering other flowers from your catalog in the future. Sincerely, Buddy , Wyoming
